1. Introduction
Pick Up My Things ("PUMTS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website pickupmythings.com, mobile application, and delivery services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Account Information: Name, email address, phone number, password
- Payment Information: Credit/debit card details, billing address (processed securely via Square)
- Delivery Information: Pickup and drop-off addresses, delivery instructions
- Driver Information: Driver's license, vehicle information, background check data (for delivery partners)
2.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system
- Location Data: GPS data when using our mobile app (with your permission)
- Usage Data: Pages visited, time spent, actions taken within the Service
- Cookies: Session and preference cookies to improve your experience
3. How We Use Your Information
We use the collected information for:
- Processing and fulfilling delivery orders
- Communicating with you about orders, updates, and promotions
- Processing payments securely
- Improving our Service and user experience
- Ensuring the safety and security of our platform
- Complying with legal obligations
- Detecting and preventing fraud
4. Information Sharing
We may share your information with:
- Delivery Partners: To fulfill your delivery requests
- Payment Processors: Square for secure payment processing
- Service Providers: Third parties who assist in operating our Service
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption for data in transit
- Secure servers and databases
- Regular security assessments
- Limited access to personal information
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Your Privacy Rights
6.1 California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt-out of the sale of personal information (we do not sell your data)
- Non-discrimination for exercising your privacy rights
6.2 All Users
You may:
- Access and update your account information
- Request a copy of your data
- Request deletion of your account
- Opt-out of marketing communications
7. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze usage patterns
- Improve our Service
You can control cookies through your browser settings.
8. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Pick Up My Things
Operated by The Forrest Group, LLC
Email: [email protected]
Website: https://pickupmythings.com
